My Recently Visited Services
Report functionality issues related to the HHUNY Portal website
A referral for Medicaid members to receive health home care management services through HHUNY affiliated health homes
Request to void a finalized billing questionnaire (HML)
Request a member's status be changed from one status to another
A referral for Medicaid members to receive health home care management services through HHUNY affiliated health homes
Report functionality issues in regards to the Netsmart CareManager platform
Request access to HHUNY resources outside of New York State for a CMA user
Submit a request to restore missing data (e.g. notes, HMLs, other assessments) into a chart.
Report functionality issues related to the Tableau Dashboard
Used to report any member complaint/issue to HHUNY Compliance
Report functionality issues related to the HHUNY Help Desk
Training questions on how to use Netsmart system
Miscellaneous questions regarding training
Any question(s) that does not fall under one of the services already listed not chart based
Request a change in name and/or email address for a user account
This form can be used to request a client name change request.
Request to re-activate a HHUNY-Okta account and/or a Netsmart-Okta account due to 60 days of inactivity.
**If the user's account was previously deactivated/terminated by request of the CMA, you must complete an Add New User Form instead.
Update a user permissions and access in Netsmart CareManager and/or ShareFile