How to Open an Encrypted Email

User Guide

This article describes the process of how to open Microsoft Office 365-encrypted emails sent by HHUNY employees. This article was based on existing documentation, of which a PDF is attached to this article.

  1. Open the email

  1. Double click the attachment ‘message.html’ to view the ‘encrypted’ email
  2. Select ‘VIEW YOUR ENCRYPTED MESSAGE’

  1. Create a Microsoft account for your email address

  1. Fill out the form to create an account (be sure to remember your password)

  1. After creating your account you will be sent an email verification and be directed to your Microsoft Account page

  1. You can either check your inbox for the verification email or click the link ‘Verify your email address’

  1. After clicking the blue box ‘Verify email@mail.com’ a new window should appear telling you that your account is ‘Ready to go!’

  1. After your account has been setup you can go back to your email and open the attachment
  2. Then click ‘VIEW YOUR ENCRYPTED MESSAGE’

  1. Your confidential email should now be able to be read.
  2. This process only needs to be done the first time. 
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