Setting Up SMS Authentication

User Guide

This guide will work for the following Okta systems:

• HHUNY Okta (screenshots are from this instance)
• Netsmart

For HHUNY Okta: If you would like to reconfigure your MFA to include SMS Authentication or change your existing SMS Authentication method, please follow the following guide first appropriate to your situation first: https://hhuny.teamdynamix.com/TDClient/2104/hhuny/KB/ArticleDet?ID=150652

For Netsmart: If you would like to reconfigure your MFA to include SMS Authentication or change your existing SMS Authentication method, please follow the following guide first appropriate to your situation first:  https://hhuny.teamdynamix.com/TDClient/2104/hhuny/KB/ArticleDet?ID=150764

If you would like to configure SMS Authentication initially for either system, you many follow this guide directly.

Setting Up SMS Authentication

1. When prompted to set up MFA, select "SMS Authentication":

2. Enter your text/SMS-enabled phone number in the "Phone number" field, including Area Code:

3. Click "Send code". If the number was entered correctly, you should receive a text/SMS message to your phone that will provide a 6-digit code twice. Enter the code in and click "Verify":

Once you have successfully verified the code, you will now have the option to receive your MFA codes via SMS Authentication. If you have any issues with this process, you may reach out to us by reaching out to your supervisor to submit a HHUNY Help Desk support ticket on your behalf or calling our support line at 855-800-3802.